WCA Technologies is a full-service IT services company located in New York City. We provide IT Support, IT Consulting, and Managed IT services to organizations throughout the area. As a result of our continued growth, we currently have the following position available:
Position: The Help Desk Engineer will be responsible for administering Help Desk support tickets including addressing, assigning or escalating them to the appropriate technician(s) to provide primary day-to-day client support. The Help Desk Engineer will also perform remote/onsite support to troubleshoot, configure or deploy desktops/laptops for clients as needed, and monitor alerts from RMM tools and backups.
Salary range is between $50K and $60K, depending on qualifications and previous experience. Benefits includes health insurance, vision, dental, 401K, paid vacation days, monthly travel and cell phone reimbursement.
Equal Opportunity Employer: WCA is an equal opportunity employer and, as such, affirms in policy and practice its commitment to recruit, hire, train, and promote, in all job classifications, without regard to race, color, creed, religion, sex, gender, age, national origin, marital status, sexual orientation, gender identity, gender expression, citizenship, eligible veteran status, disability, or any other status protected by law.
You must be eligible to work in the US independent of company sponsorship. Local candidates only.
“It is the policy of WCA Technologies to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, WCA Technologies will provide reasonable accommodations for qualified individuals with disabilities.”