| Master Services Agreement | General terms and conditions applicable to all Provider products and services. |
| Services Attachment for Managed Services | Core managed services including monitoring, remote management, and help-desk. |
| Schedule of Services | Description of managed services offered by Provider. |
| Data Processing Agreement | Data security and privacy agreement including statutorily required terms. |
| Service Level Objectives | Targeted response times by tier of severity. |
| Schedule of Third-Party Services | Notice of third-party services and waiver of claims. |
Join us for our April 15 webinar, Doing More with Less: Microsoft365 Copilot for Overstretched Nonprofit Teams